Creating Your First Bot
Learn how to create and configure your AI bot on the AI4Africa platform
Before You Begin
Make sure you have:
- An active AI4Africa account
- Access to your dashboard
- Basic understanding of your use case
- Prepared content for your bot (optional)
Creating Your Bot
1
Access Bot Creation
- Log into your AI4Africa dashboard
- Navigate to "Bots" section
- Click "Create New Bot" button
2
Enter Basic Information
- Bot Name: Choose a unique, descriptive name
- Description: Brief overview of bot's purpose
- Language: Primary language for interactions
- Industry: Select relevant industry category
3
Configure Bot Personality
- Tone: Professional, Casual, or Friendly
- Communication Style: Formal, Informal, or Mixed
- Response Length: Concise, Detailed, or Adaptive
Your bot's personality significantly impacts user engagement. Choose settings that match your brand voice and user expectations.
4
Select Communication Channels
Choose where your bot will be available:
- • WhatsApp (Twilio or WAHA)
- • Web Chat Widget
- • Telegram
- • Custom API Integration
Each channel requires specific configuration. Refer to channel-specific documentation for detailed setup instructions.
5
Complete Initial Setup
- • Review and confirm all settings
- • Set welcome message
- • Configure business hours (optional)
- • Set up fallback responses
Best Practices
Do's
- Choose a clear, descriptive name
- Test thoroughly before launch
- Start with one channel
- Define clear success metrics
Don'ts
- Skip personality configuration
- Ignore channel requirements
- Launch without testing
- Forget to set fallbacks
Next Steps
After creating your bot, proceed to:
Configure AI
Set up AI capabilities and knowledge base
Test Conversations
Verify responses and behavior
Launch
Deploy to your chosen channels