Bot Management
Create, configure, and manage AI-powered bots for your business
Bot Creation
Step-by-step guide to creating your first bot
Learn moreAI Configuration
Customize your bot's AI behavior and responses
Configure AIKnowledge Base
Connect your bot to custom document collections
Setup KnowledgeOverview
AI4Africa's bot management system allows you to create and manage intelligent chatbots that can handle customer interactions across multiple channels. Each bot can be customized with specific AI behaviors, knowledge bases, and integration settings.
Key Features
- Multi-channel support (WhatsApp, Telegram, Web)
- Custom AI behavior configuration
- Document-based knowledge integration
- Real-time conversation monitoring
- Analytics and performance tracking
Available Templates
- Customer Service Bot
- Sales Assistant
- Appointment Scheduler
- FAQ Bot
- Lead Generation Bot
- Custom Bot and more
Bot Creation Process
1
Choose Bot Type
Select from pre-built templates or start from scratch
2
Configure Settings
Set up company information and communication channels
3
Customize AI
Define bot personality and behavior through AI settings
4
Add Knowledge
Connect documents and custom knowledge bases
Best Practices
AI Configuration Tips
- Keep system prompts clear and specific
- Test different temperature settings
- Use role-specific instructions
General Guidelines
- Start with templates and customize
- Keep knowledge base focused
- Monitor and adjust based on analytics