Platform docs — WhatsApp automation, APIs & integrations
WhatsApp + AI

Manage orders, track inventory, book appointments, answer questions, process payments — all on WhatsApp.

No coding required. Set up in minutes. Start selling, supporting, and scaling — right where your customers already are.

Try WhatsApp demo
Trusted by teams across retail, healthcare, education, and government in Africa

The problem

Customers expect instant answers on WhatsApp, but teams cannot scale 24/7 responses across support, sales, and bookings.

  • Slow response times, lost revenue
  • Manual triage, overwhelmed teams
  • Inconsistent answers, poor experience

The solution

AI4Africa deploys intelligent WhatsApp agents trained on your content to answer questions, qualify leads, and book appointments, with human takeover when needed.

  • Instant answers 24/7
  • Unified inbox for handoffs
  • Analytics and guardrails out of the box

Everything you need to run WhatsApp at scale

Clean operations, clear analytics, and AI that stays on-brand.

No‑code agents

Launch WhatsApp bots that answer FAQs and qualify leads.

Unified inbox

Monitor conversations and take over when needed.

Analytics

Track engagement, response time, and conversion.

Knowledge base

Train agents with your docs, PDFs and website.

Multi‑agent

Scale across products, regions and languages.

Enterprise‑grade

Secure, reliable, and built for scale.

What your WhatsApp agents can do

Not just a bot. Full customer journeys across industries with uploads, inventory, and bookings.

Multi‑agent orchestration

Create multiple agents with templates for support, sales, onboarding and more.

Appointments

Schedule and manage bookings natively from WhatsApp.

Inventory & Orders

Support for food menus, cars, real estate, fashion, electronics and more.

Knowledge uploads

Upload docs, images, CSV, PDFs and more — supports 12+ file types.

Knowledge base

Train with your content to answer FAQs with guardrails and tone control.

Human handoff

Unified inbox; take over and reply instantly when needed.

Templates & flows

Industry templates; drag‑and‑drop setup flows.

Analytics

Message volume, response time, conversions and more.

Compliance

Role‑based access, audit logs, and data retention policies.

Providers

Meta, Twilio, Waha, Evolution API — bring your own or use ours.

Use cases

Powering businesses across industries with intelligent WhatsApp automation

Food & Restaurants

Menu browsing, orders, and delivery updates via WhatsApp.

Automotive

Car listings, test‑drive scheduling, and financing info.

Real Estate

Property catalog, viewing appointments, and application intake.

Ecommerce

Catalog search, order status, and returns automation.

Healthcare

Appointment triage, FAQs, and patient onboarding.

Education

Admissions, course info, and student support 24/7.

Teams seeing real outcomes

Built for operators who need reliability, not toy demos.

We cut response times by 90% and doubled WhatsApp conversion in 30 days.

Ayo, Retail
Retail
2x conversion

Patients get answers instantly; our team focuses on care instead of chat.

Ngozi, Healthcare
Healthcare
-90% response time

Enrollment inquiries are automated end-to-end. Huge time saver.

Kofi, Education
Education
80% automation

How it works

Connect your provider, train on your content, then automate conversations at scale.

1

Connect

Link Meta Cloud API, Twilio, WAHA, or Evolution. One workspace for every provider.

2

Train

Upload docs and URLs, tune tone and guardrails, and keep answers on-brand.

3

Automate

Ship support, sales, and booking flows with AI agents and live handoff.

Multi-channel inbox
WhatsApp-first
AI agents
Custom prompts & tools
Knowledge base
Docs & web grounding
Go live fast
Templates & demos

Simple, transparent pricing

Scale from startup to enterprise with usage‑aligned plans.

SSL Encrypted Global Coverage 24/7 Support

Frequently Asked Questions

Everything you need to know about setting up and using AI4Africa

To set up WhatsApp with Meta, you'll need a new phone number. You have two options:

  1. Contact our support: Reach out to our customer support at [email protected] to add your number to our Facebook account.
  2. Self-setup: Watch our onboarding video to set it up yourself. The process is straightforward and takes just a few minutes.

Once your number is verified, you'll receive your API credentials to connect to our platform.

Still have questions?

Contact our support team

Ready to automate WhatsApp?

Start your free trial. No credit card required.

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