Manage orders, track inventory, book appointments, answer questions, process payments — all on WhatsApp.
No coding required. Set up in minutes. Start selling, supporting, and scaling — right where your customers already are.
The problem
Customers expect instant answers on WhatsApp, but teams can't scale 24/7 responses across support, sales, and bookings.
- Slow response times → lost revenue
- Manual triage → overwhelmed teams
- Inconsistent answers → poor experience
The solution
AI4AFRICA deploys intelligent WhatsApp agents trained on your content to answer questions, qualify leads, and book appointments — with human‑takeover when needed.
- Instant answers 24/7
- Unified inbox for handoffs
- Analytics and guardrails out of the box
No‑code agents
Launch WhatsApp bots that answer FAQs and qualify leads.
Unified inbox
Monitor conversations and take over when needed.
Analytics
Track engagement, response time, and conversion.
Knowledge base
Train agents with your docs, PDFs and website.
Multi‑agent
Scale across products, regions and languages.
Enterprise‑grade
Secure, reliable, and built for scale.
What your WhatsApp agents can do
Not just a bot. Full customer journeys across industries with uploads, inventory, and bookings.
Multi‑agent orchestration
Create multiple agents with templates for support, sales, onboarding and more.
Appointments
Schedule and manage bookings natively from WhatsApp.
Inventory & Orders
Support for food menus, cars, real estate, fashion, electronics and more.
Knowledge uploads
Upload docs, images, CSV, PDFs and more — supports 12+ file types.
Knowledge base
Train with your content to answer FAQs with guardrails and tone control.
Human handoff
Unified inbox; take over and reply instantly when needed.
Templates & flows
Industry templates; drag‑and‑drop setup flows.
Analytics
Message volume, response time, conversions and more.
Compliance
Role‑based access, audit logs, and data retention policies.
Providers
Meta, Twilio, Waha, Bailey AI4Africa — bring your own or use ours.
Use cases
Powering businesses across industries with intelligent WhatsApp automation
Food & Restaurants
Menu browsing, orders, and delivery updates via WhatsApp.
Automotive
Car listings, test‑drive scheduling, and financing info.
Real Estate
Property catalog, viewing appointments, and application intake.
Ecommerce
Catalog search, order status, and returns automation.
Healthcare
Appointment triage, FAQs, and patient onboarding.
Education
Admissions, course info, and student support 24/7.
"We cut response times by 90% and doubled WhatsApp conversion in 30 days."
"Patients get answers instantly; our team focuses on care instead of chat."
"Enrollment inquiries are automated end‑to‑end. Huge time saver."
Connect
Link your WhatsApp provider (Meta, Twilio, Waha, Bailey AI4Africa).
Train
Upload docs or URLs. Fine‑tune tone and guardrails.
Automate
Go live with flows for support, sales, and bookings.
Simple, transparent pricing
Scale from startup to enterprise with usage‑aligned plans.
Frequently Asked Questions
Everything you need to know about setting up and using AI4Africa
To set up WhatsApp with Meta, you'll need a new phone number. You have two options:
- Contact our support: Reach out to our customer support at [email protected] to add your number to our Facebook account.
- Self-setup: Watch our onboarding video to set it up yourself. The process is straightforward and takes just a few minutes.
Once your number is verified, you'll receive your API credentials to connect to our platform.
Still have questions?
Contact our support team